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CO-OP Contact Center: The Contact Center that Never Sleeps

Give your members all the service, support and peace of mind they deserve.  Register Now!


CO-OP Contact Center: The Contact Center that Never Sleeps

Give your members all the service, support and peace of mind they deserve.  Register Now!


DATE:               Tuesday, June 18, 2019

TIME:               9:30 a.m. PT/12:30 p.m. ET 

DURATION:     60 minutes

As credit unions become more digitally driven, members expect service when, where and how they want it. Delivering on this expectation can make all the difference between member loyalty and member attrition.

Join us June 18 at 9:30 a.m. PT/ 12:30 p.m. ET for our live webinar, “Transforming Member Service: A Modern Approach to Contact Center Management,” as we explore the pressing service challenges faced by credit unions today – and how outsourcing with CO-OP Contact Center will ensure that your members have access to world-class service experiences 24/7 – anytime, anywhere, any channel.

At CO-OP Contact Center, we work exclusively for credit unions and are committed to turning every service encounter into a positive member experience.

BENEFITS IN ATTENDING

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BENEFITS IN ATTENDING

During this live, 1-hour presentation we will examine:

  • How member expectations around service are changing
  • The channels today’s members expect to access for service
  • The importance of nurturing agents with ongoing training and mentoring
  • The value of co-creating with CO-OP on member service
  • How core integration enables seamless data sharing – and seamless member journeys

CO-OP Financial Services ©Copyright 2019

9692 Haven Ave. Rancho Cucamonga, CA 91730

Be There. Be More.

Be everything every financial institution aspires to be.

 

CO-OP Financial Services ©Copyright 2019

9692 Haven Ave. Rancho Cucamonga, CA 91730

Be There. Be More.

Be everything every financial institution aspires to be.